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WorkCover & Workers Compensation Psychology: Frequently Asked Questions
Common questions about accessing psychology under NSW workers compensation (icare/SIRA), including the WorkCover terminology, answered plainly.
WorkCover psychology NSW: what is it and how does it work?
WorkCover was replaced by icare and SIRA in 2015, but the funded psychology sessions work the same way. Here's what a WorkCover (SIRA-approved) psychologist is and how to find one via telehealth in Sydney.
Read the WorkCover terminology answer →What is a SIRA-approved psychologist?
Not all psychologists hold a SIRA provider number. Here is what SIRA approval means, why it matters for funding, and how to confirm whether a psychologist is SIRA-approved before booking.
Read the SIRA approval answer →Is there a gap fee for psychology under workers compensation?
For insurer-approved sessions, typically no. The insurer pays the psychologist directly at the SIRA gazetted rate. Workers with approved claims generally have no out-of-pocket cost.
Read the gap fee answer →How many psychology sessions can I access under workers compensation?
Unlike Medicare's 10-session limit, workers compensation has no fixed cap. Sessions are determined by your psychologist's treatment request (AHTR) and insurer approval, based on clinical need.
Read the session count answer →Can I use telehealth for workers compensation psychology?
Yes. Telehealth is available under icare/SIRA using PSY301/PSY302 billing items. Sessions are funded at the same rate as in-person. Telehealth typically needs to be specified in the AHTR your psychologist submits.
Read the telehealth answer →PSY302: what this billing code means for workers comp psychology NSW
PSY302 is the SIRA billing code for subsequent (follow-up) psychology sessions (60 min, ~$237.60) under the NSW workers compensation scheme. Covers the difference from PSY301, telehealth applicability, and when you might see it on billing documents.
Read the PSY302 billing code answer →Is workers comp psychology free in NSW?
In practical terms, yes for accepted claims - but it isn't Medicare bulk billing. Here's the actual funding mechanism and when a cost can still apply.
Read the cost answer →Does a WorkCover psychologist bulk bill in NSW?
Not technically - "bulk billing" is a Medicare term and workers comp is a different system entirely. Here's why the terms get confused and how the funding actually works.
Read the bulk billing answer →Have a Question Not Answered Here?
The full pathway guide covers the end-to-end process for accessing psychology under NSW workers compensation, from workplace injury through to approved sessions with a SIRA-experienced psychologist.
Read the complete NSW workers compensation psychology guide →
Looking for a SIRA-approved telehealth psychologist in Sydney?
Tell us about your claim and we will connect you with a psychologist experienced in NSW workers compensation who offers telehealth sessions. You will hear back within 1 business day.
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